Terms & Conditions
1. Introduction
These Terms and Conditions govern the use of Browserflow's automation platform and services. By accessing or using our platform, website, APIs, templates, automations, or related services, you agree to comply with these Terms and Conditions.
If you do not agree with these Terms and Conditions, you must not use Browserflow's services.
2. Use of Service
Browserflow provides bot templates, automation tools, APIs, and related services for automation on the internet, including but not limited to automation for social media platforms, websites, and other online services.
Users must use Browserflow's services in compliance with the terms of use, policies, rules, rate limits, and technical restrictions of each website, platform, or service they automate or interact with.
Browserflow is not affiliated with, endorsed by, or sponsored by any of the websites, platforms, or third-party services for which we provide automation templates or automation functionality.
Browserflow offers its APIs, automation tools, templates, and related functionality as building blocks that may be used in or connected to third-party software services. Browserflow is not affiliated with, endorsed by, or sponsored by any of these third-party software services.
Any use of third-party logos, names, trademarks, or brand references on our website or in our services is for informational purposes only and does not imply any endorsement, sponsorship, partnership, or affiliation. All trademarks, logos, and brand names are the property of their respective owners.
Users are solely responsible for the actions taken by automations, bots, workflows, scripts, or connected accounts on their behalf, including any consequences that may arise from such use.
As part of providing automation functionality, Browserflow may process information retrieved through workflows that users themselves initiate. This can include publicly available profile details accessed through the user's connected accounts, and may be used to support core service features, maintain performance, improve automation features, and develop new products.
3. User Responsibilities
Users must be at least 18 years old to use Browserflow's services.
Users are responsible for maintaining the security of their account credentials, connected accounts, API keys, access tokens, and any other authentication methods used with Browserflow.
Users are responsible for preventing unauthorized access to their account and must notify Browserflow if they suspect unauthorized use.
Users must comply with all applicable laws and regulations when using Browserflow's automation platform.
Users must not use Browserflow for unlawful, abusive, harmful, deceptive, fraudulent, spam-related, or unauthorized activities.
Users must not abuse, manipulate, overload, or misuse AI functionality, automation agents, prompts, models, browser sessions, infrastructure, or connected third-party services. Users must not use Browserflow to generate, facilitate, automate, or support illegal activity under Dutch law or any other applicable law.
Users must ensure that their use of Browserflow does not violate the terms, policies, rules, rate limits, or technical restrictions of any third-party platform, website, or service they automate or interact with.
Browserflow may suspend, limit, throttle, or terminate access if a user uses the service in a way that is unlawful, abusive, harmful, excessive, or otherwise inconsistent with these Terms and Conditions.
4. Data Privacy and Security
Browserflow is committed to protecting user data privacy and security.
Browserflow collects and processes user data in accordance with its Privacy Policy.
By using Browserflow's services, users agree to the collection, processing, and storage of their data as described in the Privacy Policy.
5. Intellectual Property
All intellectual property rights in the automation templates, bot templates, workflows, software, APIs, documentation, designs, systems, technology, and related materials provided by Browserflow belong to Browserflow or its licensors.
Users are granted a limited, non-exclusive, non-transferable, revocable license to use Browserflow's services and templates for automation purposes only, subject to these Terms and Conditions.
Users may not copy, resell, redistribute, sublicense, reproduce, reverse engineer, modify, exploit, or create derivative works based on Browserflow's software, templates, systems, or services, except where expressly permitted by Browserflow.
6. Credits and Service Adjustments
Credits in a user's account expire at the end of each month unless explicitly stated otherwise.
Browserflow reserves the right to adjust the available packages and their contents at any time, including but not limited to the number of connections, automations, workflows, credits, runs, included features, or usage limits.
Browserflow may update the balance of a user's credits where necessary to correct errors, enforce plan limits, prevent abuse, apply fair use limits, or maintain the integrity of the service.
Browserflow also reserves the right to modify, at any time and without prior notice or explanation, the method by which credits are calculated, charged, and deducted from a user's balance.
7. Unlimited Use and Fair Use Policy
Certain Browserflow plans, features, or packages may be described as offering "unlimited" use, "unlimited runs", "unlimited automations", or similar terms. Such unlimited use is always subject to this Fair Use Policy.
Fair use means that users may use the service extensively and in good faith, provided that such use remains reasonable, does not place excessive load on Browserflow's infrastructure, and does not negatively affect the stability, performance, availability, security, or fair access of the service for other users.
Unless explicitly agreed otherwise in writing, fair use is based on a maximum runtime allowance of 10 hours per month per included user or paid seat. Runtime includes automation execution time, browser session time, queue processing, retries, and related infrastructure usage that Browserflow reasonably attributes to the user's account, flows, endpoints, or connected automations.
Additional paid seats may add their own runtime allowance where the applicable plan or order states this. Enterprise plans, custom runtime capacity, dedicated infrastructure, and other exceptions are available only on an offer basis and must be agreed separately in writing.
Region selection on shared Browserflow clusters is the default infrastructure option. Dedicated IPs, dedicated browser devices, or country-specific dedicated routing are paid add-ons, subject to availability, operational limits, third-party infrastructure conditions, and Browserflow's approval. Such add-ons do not guarantee uninterrupted country routing, successful bypassing of third-party restrictions, or continued access to any third-party website or platform.
Browserflow always retains the right to stop, pause, throttle, queue, or limit usage before this runtime allowance is reached if Browserflow considers this necessary because of heavy load on servers or infrastructure, abnormal usage, security concerns, service stability, third-party platform restrictions, or any other operational reason.
Use may be considered outside fair use if, in Browserflow's reasonable discretion, it includes excessive, abnormal, abusive, or disproportionate usage patterns, including but not limited to:
- running a very high number of automations, workflows, or bot actions in a short period of time;
- running automations continuously or repeatedly without reasonable intervals;
- running a large number of automations in parallel or concurrently;
- using workflows in a way that creates disproportionate server load, bandwidth usage, processing costs, queue pressure, errors, blocks, rate limits, or service degradation;
- using the service in a way that significantly exceeds normal usage for the relevant plan, package, or customer type;
- using the service in a way that disrupts, slows down, or negatively affects Browserflow's infrastructure or other users;
- attempting to bypass technical limits, rate limits, usage controls, credit systems, or other restrictions imposed by Browserflow.
Browserflow may determine and update fair use thresholds from time to time. These thresholds may relate to, among other things, the number of runs, concurrent runs, automation frequency, execution time, bandwidth, connected accounts, processing usage, queue usage, API calls, error rates, or other usage indicators.
By using Browserflow, the user agrees that such fair use thresholds apply, even where a plan, feature, package, or marketing page describes usage as unlimited.
If Browserflow determines that a user's usage exceeds fair use, Browserflow may take reasonable action, including but not limited to throttling, queuing, limiting, pausing, suspending, or terminating access to certain features, automations, accounts, APIs, or services.
Browserflow may also require the user to upgrade to a higher plan, move to a custom or enterprise plan, reduce their usage, or pay additional fees in order to continue such usage. Additional capacity may be available by separate agreement, subject to technical feasibility, pricing, infrastructure availability, and Browserflow's approval.
Where reasonably possible, Browserflow may notify the user before taking action. However, Browserflow reserves the right to take immediate action without prior notice where necessary to protect the stability, security, performance, availability, or integrity of the service.
Unlimited use does not include usage that is abusive, excessive, unlawful, harmful to the service, harmful to other users, outside the intended purpose of Browserflow's plans, or inconsistent with these Terms and Conditions.
Browserflow shall not be liable for any loss, interruption, limitation, suspension, or termination resulting from enforcement of this Fair Use Policy.
8. Trial Period and Charges
Users may receive a 7-day trial upon registration, unless otherwise stated.
To avoid charges, the trial must be canceled before the trial period expires. If the trial is not canceled in time, the user may be automatically charged according to the selected plan or package.
No refunds or chargebacks will be allowed for late cancellations, except where required by applicable law.
Invoices for paid plans, packages, renewals, or other services are payable according to the applicable plan, order, invoice, or payment provider terms. Browserflow does not provide a money-back guarantee, refund, or credit for any period during which the user did not use the service.
Browserflow is also not required to refund, credit, or compensate the user if the user cannot use the service for reasons outside Browserflow's reasonable control, including but not limited to third-party platform restrictions, blocked accounts, rate limits, user-side technical issues, payment provider issues, force majeure events, misuse, non-compliance with these Terms and Conditions, or actions taken by third-party websites or services.
By starting a trial and providing payment details, the user authorizes Browserflow or its payment provider to charge the applicable fees after the trial period ends, unless the trial is canceled before expiration.
9. Limitation of Liability
Browserflow shall not be liable for any direct, indirect, incidental, special, consequential, exemplary, or punitive damages arising from or related to the use of Browserflow's automation platform, services, templates, APIs, or related functionality.
This includes, but is not limited to, damages resulting from failed automations, account restrictions, blocked accounts, platform bans, loss of data, loss of revenue, loss of business opportunities, service interruptions, third-party platform actions, user misuse of the service, or enforcement of fair use limits.
In no event shall Browserflow's total liability exceed the amount paid by the user for the specific services during the period giving rise to the claim, and in all cases such liability shall never exceed the amount paid by the user for those services during the 6 months immediately preceding the event giving rise to the claim.
Browserflow retains the right to take services offline at any time, temporarily or permanently, and may cease offering services immediately without liability.
10. Changes to Terms
Browserflow reserves the right to update, modify, or replace these Terms and Conditions at any time.
Users will be notified of material changes where reasonably possible.
Continued use of Browserflow's platform or services after changes become effective constitutes acceptance of the updated Terms and Conditions.
If a user does not agree to the updated Terms and Conditions, the user must stop using the service.
11. Termination of Services
Browserflow reserves the right to terminate, suspend, restrict, throttle, or limit a user's access to its services at its discretion, without prior notice, if the user violates these Terms and Conditions or uses the service in a way that Browserflow considers harmful, abusive, unlawful, excessive, or outside fair use.
Upon termination, the user's right to access and use the service will immediately cease.
Browserflow shall not be liable for any loss or damage resulting from suspension, restriction, throttling, limitation, or termination of access in accordance with these Terms and Conditions.
12. Governing Law and Disputes
These Terms and Conditions are governed by Dutch law.
Any disputes arising from or relating to the use of Browserflow's platform, services, or these Terms and Conditions shall be resolved through arbitration, unless applicable law requires otherwise.
13. Contact
If you have any questions or concerns about these Terms and Conditions, please contact us at:
By using Browserflow's services, you agree to abide by these Terms and Conditions.